Monday, March 20, 2017

What high school theatre can teach us about Volunteers

Fujifilm X-E2, Fuji XF 55-200mm, ISO 6400, ƒ/4.5, 1/100
Roswell High School had their last show of the musical Oklahoma! yesterday. What a production it was for everyone involved.

Fujifilm X-E2, Fuji XF 55-200mm, ISO 6400, ƒ/4.8, 1/180
Our daughter Chelle was in the musical as Aunt Eller and this is the main reason my wife and I were involved as volunteers.

While there are many other ways I could talk about being a volunteer I thought this was a great way to talk about the roles of the volunteer.

If your organization is using volunteers it is imperative on you to define roles of volunteers so everyone knows what they are doing. Most organizations that regularly use volunteers usually have a volunteer coordinator.

Fujifilm X-E2, Fuji XF 55-200mm, ISO 1250, ƒ/5, 1/100
Now in theater the term role came from literally an actor being given a part. No one had the entire play in the time of Shakespeare. They just had their part. This is why often their role would setup the next actor.

For the play to be successful each person needed to know their part/role.

Think of your organization like a musical to give you an idea how important it is for each person to know their part and for someone to be responsible for coordinating like the director of the show.

Nikon D5, Sigma 120-300mm ƒ/2.8 DG OS HSM | S,  ISO 32000, ƒ/5, 1/500
If you want to see excitement on your volunteers faces like here in the scene from Oklahoma! then you need to make everyone feel like they are part of the team.

Now everyone in this musical except for the two teachers were all volunteers. The student actors could have quit at any time.

By the way very seldom does this not cross someone's mind as a volunteer. The main reason for the thought of quitting coming up is due to communication problems, which are often rooted in poor understanding of volunteers.

Fujifilm X-E2, Fuji XF 55-200mm, ISO 6400, ƒ/4.2, 1/140
Here is a list of some suggestions for you:
  • Developing ways to recognize and reward volunteer efforts
  • Helping volunteers feel welcome and supported
  • Developing and managing policies, procedures and standards for volunteers
  • Looking after the volunteer database and records
  • Planning and goal setting
  • Rostering and organizing volunteers
  • Delegating projects and tasks
  • Managing any associated budgets and expenditure
  • Communicating with people from diverse backgrounds
  • Resolving conflict or managing the grievance process.
Some No-Nos
  • Complaining about a volunteers work
  • Ask people to volunteer and then when they show up not use them
  • Make volunteers wait on you
  • Don't thank your volunteers
Nikon D5, Sigma 120-300mm ƒ/2.8 DG OS HSM | S,  ISO 18000, ƒ/5, 1/500
TIME

The one thing that is the most valuable given by any and every volunteer is their TIME. No matter the person no one's time is more valuable than any other person.

The only time it seems that we are really aware of how valuable our time is seems to be when our time is running out on this earth. Don't be one of those people who doesn't think about how valuable your time and others is until your last days here. Each person's hour of time they donate is the same value as another person.

Now some who read this will disagree with me, but just like this play if one person didn't do their assigned part then it is noticed. An actor doesn't appear on stage at the right moment the other actors have to improv and the plot can be affected in the storyline. 

Just think of the time you had a splinter and how annoying that is and affects the whole body. That is how big of a deal each person's time is to the organization. Something so small will be felt by the body.

Feelings Get Hurt

When people get upset working as a volunteer it can almost always be traced back to miscommunication. Often it is when the role wasn't well defined or just as often is when volunteer shows up and those who are coordinating their time dropped the ball.

Fujifilm X-E2, Fuji XF 55-200mm, ISO 2000, ƒ/5, 1/100
When you take the time to plan and organize your thoughts about using volunteers you can get everyone in step together.

When a plan comes together

I can tell you healthy organizations are the ones that treat everyone's time as precious as gold. When they do the word gets out. People see what is going on and want to join. You see way too many people are aware of volunteering and wasting their time or at least not being treated with the respect due when you are giving away your time.

When a theatre company consistently is putting on great performances it is due to someone coordinating all those volunteers and treating everyone's time a precious.

When respecting people's time you will benefit from more friends and deeper friendships. You see a good relationship is respecting one another's time.

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